22nd December 2023

At YUNGER.in, we strive to provide you with a seamless shopping experience. We understand that sometimes you might need to cancel an order or seek a refund. Here’s our policy on cancellations and refunds:

1. Cancellation Policy:

1.1 Order Cancellation by Customers:

– You can cancel your order for any reason within 24 hours from the time of purchase.

– To cancel, log in to your YUNGER.in account, go to your order history, and select the order you want to cancel.

– Once your cancellation request is approved, we will initiate the refund process.

– Orders cannot be canceled if the products have already been shipped.

1.2 Order Cancellation by YUNGER.in:

– YUNGER.in reserves the right to cancel an order for various reasons, including but not limited to:

  – Product unavailability.

  – Inaccurate or incomplete product information.

  – Suspected fraudulent activities.

  – Restrictions on delivery in the specified area.

– In the event of order cancellation by YUNGER.in, a full refund will be processed, and you will be notified.

2. Refund Policy:

2.1 Refund Eligibility:

– You are eligible for a refund if:

  – You have canceled your order within the specified time frame.

  – You have received a defective or damaged product.

  – The product received is significantly different from what you ordered.

2.2 Refund Process:

– Refunds will be processed within 7-10 business days after the return of the product.

– Refunds will be credited to the original payment method used during the purchase.

2.3 Return Shipping:

– In case of a defective or damaged product, we will arrange for the return shipping, and you won’t incur any additional costs.

• • For other cases, customers are responsible for the return shipping costs.

• • All products will be 7 days returnable unless other specific conditions mentioned by the individual vendor.

• • In order to return the product, go to your order history in your account and navigate to the order you want to return. Then click on “Request Warranty” button in front of that order and select the product/s that you want to return. Next choose the whether you want to Return the product/s or Replace it. After that choose the appropriate reason for your return and click “Submit Request” button. 

2.4 Refund Exceptions:

– Certain products may not be eligible for refunds, including:

  – Products with tampered or missing serial numbers.

  – Products damaged due to misuse or negligence.

  – Products with missing original packaging or accessories.

3. Contact Us:

– If you have any questions or concerns regarding cancellations or refunds, please contact our customer support team at customerservice@yunger.in or call us at +91 9975314829.

4. Policy Changes:

– We may update this policy from time to time to ensure clarity and alignment with our services. Please review it periodically for any changes.

At YUNGER.in, we aim to provide you with the best possible shopping experience. Your satisfaction is our priority, and we are committed to addressing your concerns and resolving issues promptly. Thank you for shopping with us!

End of Cancellation & Refund Policy

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