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•  Size Guide
  

  Size Guide

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•  Delivery & Return

  Shipping & Delivery Policy

  5th September 2023

  At YUNGER.in, we are dedicated to delivering your favorite fashion items to your doorstep in a timely and efficient manner. Our Shipping & Delivery Policy outlines the details of our delivery process and commitments.

  1. Shipping Locations:

  We currently ship to locations within India. For international shipping inquiries, please contact us at customerservice@yunger.in.

  2. Delivery Timeframes:

  2.1 Estimated Delivery Time:

  – The estimated delivery time for your order is mentioned on the product page and may vary depending on the vendor and your delivery location.

  – Please note that these are estimated delivery times, and actual delivery may sometimes take longer due to unforeseen circumstances.

  2.2 Order Processing Time:

  – Orders are typically processed within 6 to 24 hours after order placement.

  – Processing times may vary for certain products or vendors.

  2.3 Dispatch & Transit Time:

  – Once your order is processed, it will be dispatched from the respective vendor’s location.

  – Transit times vary depending on your location and the courier service used by the vendor.

  3. Shipping Charges:

  Shipping charges are calculated based on various factors, including the vendor’s location, shipping method, and order value. Shipping charges will be clearly displayed at the time of checkout.

  4. Tracking Your Order:

  – You can track your order’s status by logging in to your YUNGER.in account and visiting the “Order History” section.

  – We will also provide you with a tracking number and a link to the courier service’s website to track the delivery of your package.

  5. Delivery Attempts:

  – Our courier partners will make multiple attempts to deliver your package.

  – If you are unavailable during these attempts, please contact our customer service at customerservice@yunger.in to reschedule delivery.

  6. Non-Delivery Cases:

  – In the rare event that our courier partner is unable to deliver your package, it will be returned to the respective vendor.

  – You will be notified of the non-delivery, and our customer service will assist you in resolving the issue.

  7. Customer Support:

  For any shipping or delivery-related inquiries, please contact our customer service team at customerservice@yunger.in or call us at +91 9975314829. We are here to assist you with any questions or concerns you may have regarding your order’s delivery.

  We value your trust in YUNGER.in and aim to provide you with a seamless shopping experience. Thank you for choosing us as your fashion destination!

  Cancellation & Refund Policy

  5th September 2023

  At YUNGER.in, we strive to provide you with a seamless shopping experience. We understand that sometimes you might need to cancel an order or seek a refund. Here’s our policy on cancellations and refunds:

  1. Cancellation Policy:

  1.1 Order Cancellation by Customers:

  – You can cancel your order for any reason within 24 hours from the time of purchase.

  – To cancel, log in to your YUNGER.in account, go to your order history, and select the order you want to cancel.

  – Once your cancellation request is approved, we will initiate the refund process.

  – Orders cannot be canceled if the products have already been shipped.

  1.2 Order Cancellation by YUNGER.in:

  – YUNGER.in reserves the right to cancel an order for various reasons, including but not limited to:

  – Product unavailability.

  – Inaccurate or incomplete product information.

  – Suspected fraudulent activities.

  – Restrictions on delivery in the specified area.

  – In the event of order cancellation by YUNGER.in, a full refund will be processed, and you will be notified.

  2. Refund Policy:

  2.1 Refund Eligibility:

  – You are eligible for a refund if:

  – You have canceled your order within the specified time frame.

  – You have received a defective or damaged product.

  – The product received is significantly different from what you ordered.

  2.2 Refund Process:

  – Refunds will be processed within 7-10 business days after the return of the product.

  – Refunds will be credited to the original payment method used during the purchase.

  2.3 Return Shipping:

  – In case of a defective or damaged product, we will arrange for the return shipping, and you won’t incur any additional costs.

  • For other cases, customers are responsible for the return shipping costs.
  • All products will be 7 days returnable unless other specific conditions mentioned by the individual vendor.
  • In order to return the product, go to your order history in your account and navigate to the order you want to return. Then click on “Request Warranty” button in front of that order and select the product/s that you want to return. Next choose the whether you want to Return the product/s or Replace it. After that choose the appropriate reason for your return and click “Submit Request” button.

  2.4 Refund Exceptions:

  – Certain products may not be eligible for refunds, including:

  – Products with tampered or missing serial numbers.

  – Products damaged due to misuse or negligence.

  – Products with missing original packaging or accessories.

  3. Contact Us:

  – If you have any questions or concerns regarding cancellations or refunds, please contact our customer support team at customerservice@yunger.in or call us at +91 9975314829.

  4. Policy Changes:

  – We may update this policy from time to time to ensure clarity and alignment with our services. Please review it periodically for any changes.

  At YUNGER.in, we aim to provide you with the best possible shopping experience. Your satisfaction is our priority, and we are committed to addressing your concerns and resolving issues promptly. Thank you for shopping with us!